• 09-Nov-2021 to 08-Jan-2022 (PST)
  • Vancouver, BC, CAN
  • Full Time

About Northland

Recognized throughout Canada as one of the most trusted names in hotels, restaurants and sports & entertainment, Northland Properties Corporation is the force behind such brands as Sandman Hotel Group, The Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Denny's Restaurants, the Dallas Stars, Grouse Mountain, Revelstoke Mountain Resort and Northland Asset Management Company.

Business Challenge

As Northland continues to rapidly expand their business across Canada the US and UK, the company is investing in cutting edge technology to build a more customized and localized experience for their target markets. Technology and Marketing teams are spearheading initiatives such as a new eCommerce platform, Data Lake, CRM & ERP along with other future focused Hotel and Restaurant technologies.


Northland is looking for a Quality Assurance Lead responsible for establishing and evolving the formal QA processes for a variety of Data Delivery, COTS applications, and custom third-party development projects. They will oversee all aspects of quality assurance, including establishing metrics, applying industry best practices and developing new tools and processes to ensure quality goals are met. They will be the key point of contact for all QA aspects for releases as well as coordinating other internal QA resources. They will be required to develop and execute test cases, scripts, plans and procedures.

This position is based in Vancouver, Canada, and will work within the IT department but will liaise with all other departments to assess, refine, and identify technical solutions that will deliver positive results for the business. This position will be reporting to the Director, Project Delivery.


  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
  • Develop and execute test cases, scripts, plans and procedures (manual and automated).
  • Diagnose defects and track them from discovery to resolution.
  • Stay informed of new technologies being introduced and to ensure that system components are designed for testability.
  • Respond to all requests from team members in a timely professional manner
  • Lead and mentor QA team members, as well as manage outside contract testers
  • Performing user acceptance testing.
  • Prioritizing initiatives based on business needs and requirements.

Skills & Qualifications:

  • 5+ years' experience in the software quality field including prior hands-on quality engineering experience
  • Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies
  • Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
  • Understanding of existing QA best practices and methodologies to design, implement and automate processes
  • Experience coordinating with external QA resources
  • Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases
  • Detailed and effective written communication skills for documenting the features tested and bugs found
  • Highly organized, detail oriented, extremely responsive and able to prioritize a large number of tasks
  • Self-motivated, works well independently and with others
  • Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook.
  • Attention to detail and accuracy with strong analytical skills
  • Experience in financial software systems implementations preferred


Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities, however, only those applicants we wish to interview will receive a reply to their application.**


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